Troubleshooting

Testing connectivity to the SQL server
MigrationStudio relies on a SQL database to access all data collected about your migration, from application usage to deployment schedules.  Any issues conn...
Wed, 16 Oct, 2019 at 1:17 PM
How to display the EXE name for all applications
Follow the steps outlined below to create a report that shows the EXE name for all applications.  This process also works for individual applications. S...
Wed, 16 Oct, 2019 at 1:18 PM
How the SCCM Connector filters applications on import
MigrationStudio integrates directly with the Microsoft SCCM database to provide information on user applications usage.  To improve the experience for Migra...
Wed, 16 Oct, 2019 at 6:04 PM
Location and department aren't populated in the User Sign-off Survey
The User Survey is a valuable resource for enabling users to ratify the information that the migration project holds about them.  A user's location and...
Wed, 23 Oct, 2019 at 11:52 AM
Software Metering Issue on SCCM Clients
Introduction MigrationStudio draws a wealth of information from Microsoft System Centre Configuration Manager (SCCM) about application and hardware utilisa...
Fri, 13 Dec, 2019 at 6:04 PM
Why some users are not imported into MigrationStudio
MigrationStudio typically compiles information about users in your migration project by importing data from Active Directory (AD).  If you have noticed some...
Mon, 6 Apr, 2020 at 12:10 PM
Installation and Configuration Troubleshooting
Introduction This guide provides troubleshooting tips for installing and configuring MigrationStudio. It contains general information about how to approa...
Wed, 21 Oct, 2020 at 9:30 AM